Here’s what IMC offered in 2014-15 to advance management consulting in Dallas-Fort Worth:
-12 unique Consultant’s Workshops on the essentials of management consulting
-8 experts to address the Consultant’s Forum
-2-day QuickStart for management consultants new to the profession
-a holiday party for fun and networking
Alex Fender brought August Consultant’s Workshop participants a deeper understanding of Web analytics.
Learn from Andre Costa the power of online video, 7 rules, plus YouTube strategies to advance your consulting practice on September 2.
What follows is what you asked for, more from the May Consultant’s Forum panelists, writing on the question: What’s the most important thing you’ve learned about consulting? Your responses to the Forum acknowledged relationships and trust as the bedrock for helping clients solve problems. Panelist Don Springer expands on this theme. Please re-visit this space for a second panelist’s elaboration on the question. Follow the link to contribute to the conversation.
The most important thing I’ve learned about consulting is that one must earn the client’s trust. In fact, it is one of the two primary conditions for a successful engagement, the other being technical mastery, of course.
Dimensions of Trust
When I consider trust, I find it advantageous to think in terms of the dimensional model from The Trusted Advisor by David Maister, et. al. The authors present the first two dimensions as Credibility and Reliability and they are what most people define as the meaning of trust. continued...