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#575: Consultants Need to Upgrade Their Tech or Go Home

Posted By Mark Haas CMC FIMC, Friday, May 27, 2011
Updated: Friday, May 27, 2011
My clients are traditional types, working in a traditional industry, and I provide consulting services consistent with their style. However, I feel like I should be working with the latest technologies and procedures. Is that necessary if my clients don't need it?

There are two perspectives to your concern. First, good consultants communicate with and provide services to their clients in the way that is most effective. You work in the environment and in ways that works best for them. Second, your life-long learning, professional development plan should leave you aware of and proficient in (close to) the latest technologies. Your ability to both attract new clients and better serve current clients can depend on taking advantage of every diagnostic, communication and analysis technology available.

Tip: Our clients expect us to advise them of new, if not best, practices that could benefit their organizations. Talk to your consulting colleagues, especially those not in traditional industries, to learn of new approaches to doing research, compiling data, assessing operations, mapping processes, communicating, etc. This is not to suggest that you need to be vigorously engaged in multiple social media applications. You don't have to use every new technology, just be aware of them.

© 2011 Institute of Management Consultants USA

Tags:  client relations  communication  consulting colleagues  consulting skills  knowledge assets  learning  professional development  professionalism  your consulting practice 

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