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#648: What Do Others Say About You?

Posted By Mark Haas CMC FIMC, Wednesday, September 7, 2011
Updated: Wednesday, September 7, 2011
When I hear some consultants talk about their colleagues in an unfavorable light, and the comments seem to be inconsistent with my experience with the people they are talking about, I have two reactions. One is that I wonder what they are saying about me when I am not around. The other is I wonder how much I can trust them to be honest with clients and colleagues if I were to team with them. Should I be worried?

You are right to be worried about comments like that. Disparaging one's colleagues in public is unprofessional and, in fact a violation of the IMC USA Code of Ethics. Paragraph 14 states: I will not advertise my services in a deceptive manner nor misrepresent or denigrate individual consulting practitioners, consulting firms, or the consulting profession. Of course, if you have solid evidence to think unfavorably about another consultant, then you can certainly make your own decisions about teaming based on that knowledge.

If a consultant has something to say about another consultant, they can say it to the person's face. You are not the only one who notices these things. Clients occasionally say that one of the most important factors in judging the professionalism of their consultants is how well they get along with other consultants. For these clients, your bad mouthing another consultant will just damage your own reputation with the client.

Tip: Make it a point to get to know other consultants personally, more than just by reputation. Until you do, and begin to appreciate their perspective, experience and skills, refrain from commenting judgmentally about their character and consulting acumen or expertise.

© 2011 Institute of Management Consultants USA

Tags:  brand management  consulting colleagues  ethics  reputation  trust 

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