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Develop A Customer Service Culture To Grow Your Business
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When: Friday, February 11, 2011
From 1:00 until 2:00 PM EST
Where: IMC USA Webinar
Contact: Sarah Rodda
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Develop A Customer Service Culture To Grow Your Business
How to adapt your service model to delight your customers - without breaking your budget
Presented by Teri Yanovitch

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Friday, Feb 11, 2011 1:00pm - 2:00pm Eastern Time
$79 -- Special IMC Academy Rate

This course contributes to the requirements for CMC certification with the
Core Competency focus area of Client Relationships, Advanced Level

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Don Matheson CMCChair and CEO, IMC USA
Gregory BrooksExecutive Director, IMC USA