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IMCAZ February Breakfast Meeting - Consulting by dialogue: Soft skills for a hard world
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When: Friday
7:15 AM
Where: The University Club
39 E. Monte Vista Road
Phoenix, Arizona  85382
United States
Contact: Mike Jordan

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Consulting by Dialogue:
Soft Skills for a Hard World

February 11, 2010

Meeting Location
University Club
of Phoenix
39 E. Monte Vista Rd
Phoenix, Arizona 85004

7:15 – 8:00 am
Registration and Buffet Breakfast

8:00 – 8:30 am
Case Study Exercise

8:30 – 10:00 am
Main Presentation

Presented by Donald R. Doerres, II, and Denise M. Blommel

What do you do when a client is demanding a written report from you while you are continuing to unravel a major barrier that is developing and creating a barrier to the engagement? Do you:

  1. Confront the client with your concerns and potential road blocks

  2. Recognize the fact that the client doesn’t fully understand all aspects of the engagement and keep moving forward with no written report.

  3. Explain to the client that you actually created the report, but your dog ate all of the printed copies and spilled a glass of water on your laptop while you slept last night.

In Don’s work—building spacecraft, everything must work correctly every time – there is simply no room for error. All work, therefore, must happen through dialogue between all parts of the business.

Denise Blommel’s law practice means dialogue both verbally and in writing is crucial to stating cases, explaining evidence and negotiations.

Without GREAT dialogue skills, neither would be successful in their practices.

Don the Engineer and Denise the Lawyer, a husband and wife team, bring humor and practicality to the difficult issue of workplace communications. As trained mediators, Don and Denise will also give us the Seven Steps to Solution in handling workplace conflict and simple misunderstandings.

Come to our breakfast meeting on Friday, February 11 and see some ideas that can take your workplace communications to a whole new level.

About Our Presenters, Denise Blommel and Don Doerres

DENISE M. BLOMMEL is an attorney in solo private practice in Scottsdale, Arizona. She represents employers and employees in employment and labor matters and has been a lawyer for over three decades. Denise also belongs to the panel of employment mediators for the American Arbitration Association and is a contract mediator for the U.S. Postal Service. She is a member of the State Bar of Arizona, State Bar of Nevada, Community Associations Institute - Central Arizona Chapter, Scottsdale Area Chamber of Commerce, Scottsdale Bar Association, Arizona Employment Lawyers Association, Arizona Association for Conflict Resolution, and the St. Thomas More Society, where she is a member of the Board of Directors. Denise is a frequent presenter for government, business, educational and community groups.

DONALD R. DOERRES, II, is a member of the technical staff at Orbital Sciences Corporation. He has been working with the development of spacecraft and the teams of people that build them in one capacity or another for nearly forty years. Don has worked in diverse capacities such as systems engineer, electronics designer, software designer, and team leader. Over the years, Don has found that getting the job done right, on time, and within budget is far more dependent on the person to person communication skills of the group members and on their ability to resolve internal and external disputes than on technical prowess alone. Don is a regular public speaker and a trainer around the country. His topics range from basic communications skills training to public presentations about spacecraft he has worked on through the years. Don is a trained mediator

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Don Matheson CMCChair and CEO, IMC USA
Gregory BrooksExecutive Director, IMC USA