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ORSWW General Breakfast - 11/15 Navigating Change
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Change is a common experience for us all. It is not a serendipitous event but rather a well thought out, structured experience with predictable stages, required action items and constant vigilance. In this presentation attendees will learn: • Four stages of transition • Symptoms of resistance • Tactics to overcome resistance and create involvement • The changing role of leadership • How to sustain change when conditions change

When: 11/15/2011
From 7:00 AM until 9:00 AM
Where: MAC Club
1849 SW Salmon St.
Portland, Oregon  97205
United States
Contact: Kathie Nelson

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IMC ORSWW General Breakfast
November 15, 2011 - 7:00 a.m. - 9:00 a.m.

Navigating Change: Facilitating Organizational Transformation
Jim Park, Principal, Advanced Performance Associates LLC

People usually agree when change is needed, but, when it comes to how change will be accomplished agreement can become consternation!  Recently a CEO proclaimed, "In order for us to succeed in the future we have to find a way to do what know how to do differently.  We must change!”  His audience looked at each other and thought, "here we go again.”

Faced with the challenge to do things differently organizations have to consider multiple factors like how work is done, who does the work, what work must stop, how will leaders impact the change.
When this challenge presents itself where do you start, how do you build a compelling case statement, engage employees and tackle the inevitable resistance to change?

In this presentation you will participate in a real case study as it unfolded and learn:

•    Four stages of transition
•    Symptoms of resistance
•    Tactics to overcome resistance and create involvement
•    The changing role of leadership
•    How to sustain change when conditions change

More about our presenter: Since 1988, Jim Park has been consulting with clients on how to do what they do better, how to improve performance and how to increase employee job satisfaction.  During this time he has successfully facilitated change to processes, leadership and employee empowerment.  Early in his career, as Executive Director, he took a non-profit service agency for Senior from near bankruptcy to a successful million dollar service provider which is still providing services.  When he was in manufacturing at Intel he reshaped manufacturing processes, realigned the distribution function and established the first Engineering Services group providing specialized manufacturing support for new products.  In his consulting career he has been instrumental in changing the work culture at a Telecommunications company in Alaska by streamlining problem solving practices, increasing leadership effectiveness and improving employee job satisfaction resulting in happier customers.  Working with a phone, cable and internet provider in the mid-west he was able to facilitate the transition of his client from a highly structured bureaucracy to a nimble customer focused lean organization.  He has spoken to groups around the country on the topic of change, written articles addressing the challenges of implementing successful change initiatives and been a faculty member of Portland Community College’s CLIMB program.

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