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IMC Philly - Communicating Successfully in Today’s Cross-Cultural Environment
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Communicating Successfully in Today’s Cross-Cultural Environment

When: Monday, Jan 14 2013
05:30 PM until 8.30 PM
Where: Doubletree Hotel
640 Fountain Road
Plymouth Meeting, Pennsylvania  19462
United States
Contact: Tom Casey

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Event Description:


Every day we work with people from different cultural backgrounds with the accompanying challenges and opportunities. If handled well, these interactions can lead to increased productivity, improved performance, innovation and progress.  If poorly managed, they may lead to misunderstandings, mistakes, antagonistic feelings and lost opportunities.

 Through a discussion of cultural differences, attendees will begin to understand how these differences influence business and social interactions. Participants will gain a preview of the important skills that promote effective working relationships with employees, clients, team members and others from different cultures.  Topics include:

A three-step model for cross cultural communication effectiveness.

Comparisons of US business communications with those in other cultures.

Suggestions for creating success in cross cultural situations.

Our speakers, Suzanne and Carol, provide a highly interactive session with many practical examples and anecdotes. You will find the presentation is lively, quick-paced and highly informative.


About Our Presenters:

Carol Cunningham and Suzanne Kaplan, MultiCultural Solutions principals, have decades of experience helping a wide range of organizations meet the challenges of a diverse, global workforce.  Carol, a Global Leadership Trainer specializing in crosscultural work, has worked on six continents and in 25 countries training and coaching in team success, communication and culture.  Suzanne is an Organizational Consultant, Trainer and Facilitator, specializing in inclusion, respect and diversity. Her emphasis is on enabling organizations to communicate and manage across differences to create more inclusive, creative and productive environments.

 Together, they give their clients a comprehensive, practical approach for addressing domestic and global challenges. They stress improved organizational performance, concrete results, and sustainable change.

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