"The Human Element®”:An Evening With Ethan Schutz
Solid Ground for Client Relationships and Trust
Imagine you had a solid, grounded understanding of your clients’ needs, wants and behaviors on several levels. Now imagine you could turn that awareness into greater trust and effective client relationships. How might that knowledge help you achieve more effective consulting outcomes and repeat business?
On January 10, 2013, IMC NCR begins its 2013 series of monthly chapter meetings and programs with "The Human Element®” ("THE”) to explore this intriguing topic. "THE” is designed to improve individual, team and organizational effectiveness though self-awareness and direct, honest communication. It offers us a practical and solidly grounded approach to building relationships and trust, with a rigorous framework and a set of practical tools we can use to analyze clients’ behaviors and interactions.
"THE” evolved from research for the U.S. Navy in the early 1950s by Will Schutz, PhD (our speaker’s father) to explore why some project teams were more effective than others. It has been widely used, expanded and validated over the 50+ years since. "THE” can help us understand the "logic of emotions” in all kinds of workplace relationships; this evening we’ll concentrate on consultants using it to understand and strengthen relationships with our clients.
Our speaker, Ethan Schutz, will actively engage us in more realistic thinking about human dynamics and conversations that will improve our business relationships and consulting value to clients. You’ll leave this program with:
- A better understanding of human dynamics;
- Insight about increasing client satisfaction and improving business relationships;
- Tools to understand seemingly irrational behavior and reduce defensiveness.
About Our Speaker
Ethan Schutz is President and CEO of The Schutz Company, a consulting and publishing firm. He provides training, coaching, and in-depth practitioner training programs internationally in support of consulting excellence and creativity. The Schutz Company is the provider of the LIFO® Method and The Human Element® approach, two bodies of work that improve teamwork, leadership, and individual productivity. He promotes, encourages, and directs the use, development, and expansion of these bodies of work in the US. Globally, he nurtures and grows the LIFO and Human Element communities, made up of practitioners and partners in over 30 countries.
Specializing in consulting, training and coaching using The Human Element®, Ethan delivers "THE” workshops, coaching and certification courses to clients in numerous industries and organizations. He focuses on leadership, team building, and group facilitation, as well as integrating "THE” deeply into his client’s leadership and management programs.
An architect early in his career, Ethan managed projects where he encountered plumbers, city inspectors, engineers, general contractors, and others, who did not work well in collaboration with each other. With this as motivation, he now applies his combined business experience and knowledge of human interactions to his consulting and training work.
Ethan Schutz has served clients in the US, the UK, Sweden, France, Spain, and Japan who include the United Nations, NASA, Memorial Sloan-Kettering Cancer Center, Sanofi-Aventis, Abbott Labs, Booz-Allen & Hamilton, Toyota Motor Asia Pacific, Canadian National Defence, Swedish Tax Agency, Columbia University, American University/NTL, and the Center for Creative Leadership.
Ethan holds a Master’s degree in Organizational Psychology from Teachers College at Columbia University and a Bachelor’s degree in Architecture from the University of California at Berkeley. He is a Master Licensed Human Element Practitioner, with numerous other certifications and credentials.
LOCATION: Hyatt Arlington is conveniently located in Arlington, VA hotel. Just minutes from Washington, DC and only steps to the Rosslyn Metro.
METRO: ROSSLYN (Exit East side. L on Fort Myer Dr., RT on Wilson)
DRIVING: Maps & Directions
PARKING: Hotel underground self-parking garage; enter on Nash Street, $20.00/day. Hotel valet $25.00. On street Pay-to-Park where available.