The Grass is Always Greener on the Other Side Speaking vs Consulting
Join us for another impactful, not-to-miss joint event of IMC and the Georgia Chapter of the National Speakers Association (NSA).
Thursday, November 6th from 6:00 pm to 8:15 pm we will have two speakers who have successfully migrated from speaking into consulting and from consulting into speaking. They will share their journeys and offer great insights for expanding your practice and income.
Steve Cohn, CSP
Speaker and Consultant
Steve Cohn, CSP, is Strativity’s Director of Learning. He has been a speaker, facilitator, seminar leader and consultant for 16 years, helping people and companies have better and more productive relationships with their customers, employees and each other. His speaking and consulting work has contributed to diverse organizations such as Google, FedEx Worldwide, Delta Air Lines, IBM, Mercedes Benz USA, and MasterCard.
After earning his Certified Speaking Professional (CSP) designation from the National Speakers Association, Steve embarked on a career journey in which he honed his speaking skills... and eventually migrated more and more into off-stage consulting. This led him to Strativity, where he found his passion for customer service excellence directly aligned with Strativity’s business focus. For over a decade, Strativity Group has led dozens of organizations around the world into a new era of customer-centricity and profitability.
Steve is the author of It’s Not Rocket Service: Managing, Meeting and Exceeding Customer Expectations. He is also a past-president of NSA-Georgia, a state chapter of the National Speakers Association.
Speaker and Consultant
Mike Wittenstein calls himself a ‘designer who can’t draw’. He helps retail and service firm leadership teams improve their customer experiences drawing on a passion for design and story. Mike splits his time between speaking (25%, focused on introducing the power of customer experience design to newer audiences), and consulting (75%, focused on guiding the innovation and implementation processes that yield measurably better experiences). Mike claims that each skill helps sharpen the other. Prior to starting Storyminers, one of our country’s first experience and service design consultancies , he co-founded and led GALILEO, one of the world’s first interactive agencies. He also helped IBM get into the design thinking space by launching their first design practice.
Mike has 25+ years of experience in 25+ countries with 400+ companies and speaks 4 languages. His efforts have helped create $1.5B+ in measurable value. Mike is currently working on his CMC designation with IMC. In 2015, he’ll focus on his CSP with NSA.