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Willie L. Carter
Profile Pages More Resumé/CV

Consulting Focus: Industries
Health Care, Manufacturing
Last updated: 8/16/2017
Mr. Willie L. Carter, President, Quantum Associates, Inc.
Professional -- Chapter: Chicagoland
Profile Link:
Professional Information
Quantum Associates, Inc.
459 Lambert Tree Road
Highland Park
60035  United States
 [ Map ]
847 919-6127 (Phone)
847 432-2776 (Fax)
Visit Website »
  Institutional/Nonprofit, Private/Commercial
  Banking/Financial Services, Consumer Packaged Goods, Health Care/Pharma/Biotech, Industrial Manufacturing, Other Industry
  23: Construction, 31-33: Manufacturing, 54: Prof, Scientific, and Technical Services, 55: Management of Companies and Enterprises, 61: Educational Services, 72: Accommodation and Food Services
  Facilitation, Growth Management, Leadership Development, Process Improvement, Quality Management
  Certified ISO 9000 Lead Assessor, Certified Lean Sensei (CLS), Certified Quality Manager (CQMgr)
Personal Information
Visit My Website »
Additional Information
Certified Manager of Quality and Organizational Excellence, ISO 9000 Lead Assessor, a Certified Lean Sensei and holds an MBA from Roosevelt University, Chicago, Illinois and a BA in Chemistry, from Southern Illinois University, Carbondale, Illinois. 30+ years experience as an operations and quality professional includes training management and employee teams in process management, ISO 9000/QS 9000 documentation/implementation, internal customer satisfaction, problem solving, cost driver analysis, business process improvement/cycle time reduction, Value Stream Mapping, Lean Enterprise Principles, statistical process control, and advanced quality planning.
Social/Volunteer Organizations
Senior member of the American Society for Quality (ASQ) and a past Chair of the Northeastern Illinois Section of ASQ. In addition he holds memberships in the the Lean Enterprise Institute, the Association for Manufacturing Excellence.
More Information
Author "Process Improvement for Administrative Departments- The Key to Internal Customer Satisfaction." Available on Amazon.
Graduate Level Adjunct Professor at Roosevelt University | Chicago, IL | Teach courses in Executive Leadership and Quantitative Analysis for Managers.
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