President of Center for Professional Achievement, Inc. Creator of The Referral Mastery System Vice President of Marketing - Vitel Telecommunications Director of Marketing - Pacific Basin - Keithley Instruments
More Information
The Center for Professional Achievement, Inc. (CPAI), a national consulting and training company. The CPAI has more than 20 years of experience in helping financial advisors and sales organizations become industry leaders in productivity and quality. CPAI created THE REFERRAL MASTERY SYSTEM and the business development program, "DOUBLE YOUR PROFIT - DOUBLE YOUR TIME OFF. "
The Center for Professional Achievement specializes in three major areas:
1. Accelerating Sales Force Productivity and Effectiveness 1. Sales training * Create a consistent flow of high quality referrals * Eliminate the competition and establish partnerships through consultative selling * Shorten the sales cycle and better qualify opportunities through more effective account management and sales call planning * Forge stronger client relationships to maximize account penetration and customer loyalty
2. Integrate and upgrade selling, marketing, and sales management systems * Create dominance in profitable target markets * Enhance customer loyalty * Increase account penetration and cross-selling * Raise productivity * Strengthen accountability * Tightly link sales, service, and marketing strategies
2. Elevating Service Quality and Responsiveness while Lowering Cost 1. Streamline internal processes to reduce errors, increase responsiveness, and lower costs 2. Integrate and leverage sales and service systems to sell higher volumes at a lower cost 3. Structure your service organization to maximize customer loyalty and increase cross-selling
3. Leveraging the Power of Teams to Dramatically Improve Productivity, Responsiveness, and Quality 1. Analyze where and what types of teams will and will not work 2. Create the proper conditions for teams to work and prepare your staff to succeed with teams 3. Equip managers to make the conversion from supervising employees to coaching empowered teams 4. Develop the management systems so mature teams continually improve and achieve significant productivity and quality gains
Services Offered * Sales training * Sales management systems and coaching for direct and distributor sales forces * Marketing training: Achieving dominance in profitable target markets * Design and implementation of prospecting systems * Sales automation and territory mapping * Service quality and performance assessments * Internal and external customer service programs * Design and implementation of service strategies