Certification Recognized as a Powerful Differentiator Print E-mail
IMC recently completed a survey of CMCs to determine whether the CMC recognized as an authoritative brand and is effective in business development. Almost all (97%) respondents saw the CMC designation as valuable to their business and actively use it to differentiate themselves from their non-CMC competitors. Three task groups (survey team, CMC resources team, and internal branding team) provided support for this effort and produced a report of how to use build recognition, how to leverage the CMC in business development, and how to sustain the "point of differentiation" value of the CMC.

 

Almost half (41%) were referred a project because they were certified and one-fourth (26%) won at least one project from the referrals. One in six (17%) won more than two projects from the referrals. About 70% demonstrated ethical and responsible behavior by using the Code of Ethics as a guide to refuse a project or step aside from a project when a potential ethics breech was anticipated. Nearly the same number (67%) said they explained to clients and prospects the importance of the Code and the Body of Knowledge.

 

CMC members were diverse in their use of CMC branded material, such as pins and literature in marketing their practices. By their use of the CMC mark, sixty‐one percent considered the CMC a mark of distinction or a point of differentiation from others. Forty percent felt the CMC gave them competitive advantage over a comparable (non‐CMC) consultant. Our data gathering uncovered a wealth of handouts and marketing materials useful for informing clients and prospects about the CMC.

 

Finally, there were three sets of recommendations to help sustain the value of the CMC for members. It was suggested that it would be advantageous to set up a CMC Network to serve as a focal ‘gathering' place for CMCs. The CMC Network could be involved in 1) Working together on a project that required the breadth that only a team of CMCs can provide, 2) Giving back to the community on probono projects, or 3) Responding to current events by writing articles, Optional Editorials, and e‐papers. We conclude that at the individual level, nearly all respondents helped themselves in self‐branding the CMC.

 

The full report is available for download.

 
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