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Dear IMC,
Welcome Back!
We're kicking off this new IMC SoCal year
with a bang!
Evening Session: "How to Turn Small Clients Into Big Clients" Presented by: Mae Lon Ding, President, Personnel Systems Associates Inc.
It is easier to do more business with clients that already know you than to find new clients. Don't let this important source of "add on" consulting revenue escape from you. It is one of the keys to building a successful consulting practice. Mae Lon Ding, President of Personnel Systems Associates, will share her secrets with us from the proposal stage of the consulting project to follow-up after project completion:
About: Mae Lon Ding
Mae Lon Ding started her firm, Personnel Systems Associates in Anaheim Hills over 22 years ago. She is a national authority in employee compensation, employee performance management, and employment litigation. Her client list is a "Who's Who" of organizations including companies like Wells Fargo, PacifiCare, and Arco. A dynamic speaker, university instructor, and author of Survey Sources for US and International Pay and Benefits. She is a two time president of the Association of Professional Consultants and a past director of the Orange County Forensic Consultants Association. She has been widely quoted in the Los Angeles Times, the Orange County Register, the Chicago Tribune, Working Woman, and many other publications across the country.
Afternoon Session: "How to Have Difficult Conversations With Upset Clients"
Featuring: Tom Drucker.
We've all been there. A client is upset with us and we want to have a
conversation with them that makes a difference. In this interactive presentation
we'll have a chance to learn and practice a method based on the practical
experience of over 30 years of consulting combined with recent research in neuro
science. The promise of the session is you'll leave with a methodology you can
refine to your own personality and to the circumstances you may encounter when
faced with someone who is upset.
Value to Members: Please bring examples from your own practice to discuss and understand a different approach.
About: Tom Drucker:
Tom serves as a trusted advisor and a business consultant to owners, professional partnerships and leaders of every kind of business. He is called on when there are performance problems with people or with business results. Tom's work is unique because he integrates the principals of positive psychology with the methods of process improvements to make measurable changes in business performance. Lasting change comes as people learn to think creatively and act collaboratively to create new levels of success.
Whether it's teaching customer service at Cisco, coaching financial executives at GE on leadership in the era of Sarbanes-Oxley, transforming the HR function at the Ford Foundation into a customer focused team, or helping transition a father turning over the operation of his business to his daughter at Playboy, Tom is known for impacting the lives of leaders by enhancing their ability to harness the collective intelligence and imagination of the people they lead. He's known for making the tools of big business available to the owners and leaders of mid- market companies and professional service partnerships. Tom serves on the Board of the Otis College of Art and Design in Los Angeles where he has started a mentoring program for young artists. For more information, please visit: www.corporateinnovation.com
Time & Location
Place:
Ayres Hotel
14400 Hindry Avenue, Hawthorne, CA 90250
405 Fwy & Rosecrans (at exits)
310-536-0400
Date:
Tuesday, September 18, 2007
Time:
Afternoon Speaker 4:30 to 5:30
Networking 5:30 to 6:00
Dinner and Speaker 6:00 to 8:30
Price:
CLICK HERE TO REGISTER
IMC Member early registration through noon on 9/14/07, $45
IMC Member late registration after noon on 9/14/07, $55
Non-member early registration through noon on 9/14/07, $55
Non-member late registration after noon on 9/14/07, $65
Payment by Check: Mail checks payable to "IMC SoCal" to the following address. Robert A Josefek Jr. PhD Treasurer, IMC SoCal c/o Josefek Associates Inc 115 Camino De Las Colinas Redondo Beach CA 90277
Your check must be received by IMC SoCal, prior to the scheduled deadline. Please mail your check in ample time.
Dinner Menu:
Scaloppini of Chicken
Pan Seared King Salmon
Vegetables Wellington
Contact for further details:
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President's Message |
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3 Cheers for Orange County!
While the rest of Southern California IMC lazed by its pool during the hot summer months, the Orange County Area Breakfast carried on!
Although the organizers (Harald Weiss, chairing the program) and Don McNamara (efficiently running registration and treasury) complained about possibly their lowest attendance ever, the roundtable program illustrated a remarkable point - the smaller the interacting group of IMC members, the greater the depth of expertise brought to bear on our own specific problems.
But don't despair - even our larger meetings starting up in September will
provide plenty of opportunities for meeting terrific consultants with whom you
can arrange private, intensive one-on-ones at a later date. They'll also provide
you with icebreaker topics: what you learned from the speaker, what you know
more about than the speaker did, the great food, the unusually easy freeway
access to the pre-rush-hour workshop, and the appalling jokes.
So come to the dinner meetings and your local breakfasts, all in preparation for next summer!
Best wishes,
Margaret Chock CMC, President |
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Regional Breakfasts |
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LAX IMC BREAKFAST MEETING September 7, 2007: Wayne Nelson Presents: Performance Management: It's Not About Measuring Performance!
Traditional performance management systems have either started from the top and measured organizational financial data or started from the bottom and measured individual employee performance. Neither method has proved successful, so each has evolved to try to incorporate some of what the other has to offer. Both methods, however, have retained the underlying philosophy that "if it can't be measured, it can't be managed." This philosophy is flawed. Performance management shouldn't be about measuring performance, it should be about dynamically and actively guiding, directing, and managing people, processes and organizations toward the accomplishment of corporate initiatives. Keyne Insight has spent the last eight years developing, refining and implementing an integrated performance management process that successfully links the two sides.
Wayne Nelsen, the president of Keyne Insight, Inc., will share Keyne Insight's performance management process as well current trends in the performance management industry and his experiences in the trenches. Don't miss this informative, paradigm- shifting presentation!
About Wayne:
Wayne Nelsen began his career in the mid-1980s facilitating management, sales, and customer service training programs for Leadership Management, Inc. In the early 1990s, he struck out on his own as a consultant and trainer, and over the years, has evolved into a highly sought after performance management consultant. His expertise includes strategic planning, performance management, initiative implementation, and organizational restructuring. Wayne has contributed his expertise in management and human resources to companies ranging from three to over 80,000 employees including such companies as Hughes Aircraft, Nabisco Foods, Xerox and Minolta Business Systems.
DATE: Friday, Sept. 7, 2007
TIME: 7:30 - 9:00 a.m.
LOCATION: The Lakes Golf Course & Driving Range, 400 S. Sepulveda, El Segundo
RSVP: Via E-mail to: bam@matherconsulting.com
PRICE: $20 for IMC members and $26 for non-members. Cash or checks payable to: Barbara Mather/Mather Consulting Group. Sorry, no credit cards accepted.
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Member News |
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Don McNamara CMC will become an Adjunct Professor in the MBA Program for Concordia University, Irvine, CA for the Fall and Spring 2007 semesters. He will be instructing and facilitating The Basics of 21st Century Successful Sales and Advanced Selling Skills for the 21st Century.
In commenting on the appointment, Bruce Hanson, Ph.D., Professor of Business and MBA Program Director noted ". . . your combination of portfolio, articles and courses are grand examples of what we desire from our graduates in their capstone course. You will be a great inspiration to them . . ." |
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