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MMC Course descriptions
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Webinar Topic Descriptions

1.     The State of the Consulting Profession (1.5 hours) – Change is constant. The consulting profession is highly competitive. Understanding the current trends in, the consulting profession is critical for consultants and consulting firms to adapt and thrive. This session allows participants and the instructor to share their experiences and discuss the impact of current trends on the business and profession of management consulting. Students will receive a template to document their consulting expertise and business sector training and experience to share with their colleagues and clients. Click here for MMC 1 RecordingMMC Program

2a & 2b.     Core Consulting Competencies (3 hours- 2 sessions) – The knowledge, skills, and behaviors that build client trust and confidence codified in the IMC USA Core Competency Framework and Mastery Levels provide the standards of excellence for management consultants. Students will receive two self-assessment templates to benchmark their level of mastery of consulting and their level of training and experience in the core competencies. Click here for MMC 2A RecordingClick here for MMC 2B Recording. MMC Program

3a & 3b.   Ethics and Professional Behaviors (3 hours – 2 sessions) – Understanding ethical issues is a critical skill for consultants. This session will discuss the IMC USA Code of Ethics as an example. Internal consultants may choose to compare and contrast company codes of conduct and ethics with the IMC USA Code of Ethics. Participants will demonstrate their understanding of the guidelines in making ethical decisions by using the IMC USA Code of Ethics to analyze and resolve two ethical problems during this session. Click here for MMC 3A Recording.  Click here for MMC 3B Recording.       MMC Program

4.     The Consulting Process – An Overview (1.5 hours) – Consulting is a process tailored to the needs of the client. This session will present the fundamentals of a process employed by successful management consultants and methods to deliver results for clients using a structure that engages the client and delivers ownership of the result to the client’s staff. Students will receive a template for conducting engagements. Click here for MMC 4 Recording.  MMC Program

5.     Consulting Process – Scope Requirements and Identify Problems (1.5 hours) This session simulates the steps of the consulting process: preparation for a client meeting that initiates a typical consulting project. Participants, working as a team, will prepare for a first client meeting. You will receive guidance on methods to research a client’s organization and business and determine how you can best fulfill the client’s needs and complete a project alone or as team of consultants. This session focuses on planning and listening skills to understand the problem and the results desired by the client. Click here for MMC 5 Recording.  MMC Program

6a & 6b.     Consulting Process - Project and Risk Management (3 hours – 2 sessions) - Participants, working as a team on a simulated project, will design a proposal outline and project plan, determine methods to protect against risk and ensure quality of the process and the deliverables through a number of planning exercises. Click here for MMC 6A Recording. (6B recording unavailable.)  MMC Program 

7.     Consulting Process – Research and Analysis (1.5 hours) This session identifies many of the tools that consultants use to conduct research and analysis of their client’s problems, identify potential solutions, and apply facilitation to address the important relationships between the consultant and the client’s staff. The session leads participants through the process of formulating an information gathering plan and the selection of analytical tools they would use for this project. As a result, you will gain the tools and skills to improve the quality of the process and your deliverables. These tools also enable consultants and clients to identify hidden problems or root causes, find new ways of understanding the client’s current situation and evaluate the current and future needs of your client’s customers. Click here for MMC 7 Recording.

8.     Consulting Process – Finding and Recommending Solutions (1.5 hours) This session discusses both the tools and the required skills to gain agreement between the consultant and the client regarding the solutions. At this stage of an engagement, the most critical issue is ensuring that the client’s staff understands and agrees with the consultant’s description of the problems and participates in crafting solutions. Many of the tools used by consultants to gather information about client problems and issues are helpful in finding solutions. This session engages participants in an audience-reading experience and the use of flow charts as an analytical tool.

9.     Consulting Process – Implementation and Disengagement (1.5 hours) – This session involves participants in a discussion about the use of influence and how to build a disengagement plan and discusses the virtue of creating a set of metrics and tools to make future change, to capitalize on success, or prevent erosion of success. If the scope of the project requires a consultant to implement the solutions, it is critical to ensure that the client’s personnel take ownership of the outcome of the project. In all cases, the consultant must disengage, leaving the client with ownership and control of the outcome.

10a & 10b.   Client Relations (3 hours – 2 sessions) - This session presents a general approach to marketing consulting services as an independent consultant, a member of the consulting and management staff of a consulting firm, and as an internal consultant . The group will discuss specific skills such as tactics to market consulting services and stay connected to clients. Participants will identify markets and customers, determine methods to increase their visibility, and complete a marketing plan template.

11.   Practice Management (1.5 hours) – Whether you are an independent consultant, a consultant for a firm, or an internal consultant, understanding consulting as a business operation is an essential component of success. This session allows participants to complete a business management function inventory, work on a pricing basis plan, and a financial plan.


12.  Personal and Professional Development (1.5 hours) - Remaining current on matters associated with their technical expertise, business sector knowledge, and professional skills and tools is vital for consultants. This time investment assures that they and their clients will benefit from continuing development efforts. This session provides an opportunity for participants to document their training needs, identify raining resources available to them, and start a personal and professional development plan.

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